Discount Calls - lots of chat for little cash!
Terms & Conditions:

Please read through these terms and conditions before opening an account.

This form sets out terms on which Discount Calls will provide telecommunication services to you. The call prices shown in our rates pages and in our notes are an integral part of these terms and conditions. The description of any service in these documents does not imply an obligation on Discount Calls to provide services other than described below. By using Discount Calls you agree to the following terms and conditions:

1. Discount Calls may vary any charges or rates at any time - we will notify such changes via our website (which is always correct and shows the price you will be charged for your call).  You may request conformation of a price for a specific number by contacting customer services.  All prices include VAT.
Discount Calls will charge you for services in accordance with relevant terms, tariffs, rules and charges applying at the time the service is used.
2. In order to provide services to you, Discount Calls will select and at any time change its own suppliers. Discount Calls does not guarantee the use of any particular telecommunications carrier for your call.
3. You agree and authorise Discount Calls to use your personal information for the purposes of operating the service in accordance with the Data Protection Act.  Your details will not be passed to a third party except where Discount Calls are required to obey an order by a court or other sufficiently authorised statutory body to release your details.
4. You agree that "personal information" referred to in clause 3 includes:

(a) personal identifying details such as your name and address.

(b) information relating to your phone calls including your telephone number, the telephone numbers you call and the times and duration of your calls.

(c) credit/debit card information used to purchase services.

5. Services are made available to you on condition that you do not resupply or resell or make services available to any person on a commercial basis and that you do not use the services in any way or for any purpose prohibited by law. You agree to indemnify Discount Calls against any claims, losses, damages, costs, liabilities and expenses (including, without limitation, legal costs and expenses) resulting from illegal actions in relation to the services provided to you whether engaged in by you or any other person.
6. Discount Calls may without notice, immediately terminate any call or the provision of services as soon the credit funds on your account are exhausted by the cost of services provided to and used by you.
7. Discount Calls shall not be liable to you if it is prevented, hindered or delayed from providing the services by any event or circumstance beyond its reasonable control including, though without limitation, the act or default of any third party on whom Discount Calls is reliant to provide the services. In any event, you agree that the total liability of Discount Calls to you or a person claiming through you in relation to the services (including any failure by Discount Calls to provide the services or any suspension or disconnection of the services) is limited to the amount of credit balance held within your Discount Calls account at that time.
8. While Discount Calls will endeavour to provide services of a reasonable quality, via the public switched telephone and other networks, Discount Calls does not guarantee the quality of the services, although we aim to provide the highest quality possible. Discount Calls does not provide service for emergency use.
9. Discount Calls will charge you for all services supplied by Discount Calls to the service numbers nominated by you. There is a minimum charge per call. Services are charged in six-second increments with partial seconds of usage rounded up to the next full second. Call charges are rounded up to the nearest penny.
10. Charges for prepaid Services supplied by Discount Calls will be deducted from the credit balance of your deposit at the end of the call made by you from the service numbers nominated by you.
11. Discount Calls may suspend and/or disconnect your services at Discount Calls' discretion without prior notice:

(a) if you breach any of these terms and conditions

(b) if any provider is unable or unwilling, or Discount Calls is unable, for any reason including any act or omission of any provider, to (where relevant) supply or provide a service or services.

(c) if Discount Calls forms a view, based on information supplied by you or any credit agency or provider, that you may not be willing or able to meet obligations in relation to payment for services.

(d) if you become or in Discount Calls' reasonable opinion are likely to become insolvent.

(e) if you die; or in the case of a partnership, on dissolution or filing of an application for dissolution; or in the case of a company, on filing of an application for winding up, or appointment of an administrator.
12. If you have an observation or complaint regarding the services you may contact our freephone helpline (0800 066 4134).
13. You may also refer any complaints regarding the services to OFTEL.
14. You shall not use, nor allow others to use, the services for any improper or unlawful purpose or in any manner which is offensive or unlawful.
15. These terms and conditions shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.
16.  If you request a refund of any outstanding account balance, Discount Calls reserve the right to charge a 10% fee to cover our administration costs.
17.  If your Discount Calls account has not been used by yourself for one calendar year from the date of the last charged call or top-up, whichever is the latest, your credit balance will expire and your fund balance set to zero.  If you know you will not be using your account for a lengthy period, please apply to us for a refund.
18. These terms and conditions set out the full extent of each party's obligations and liabilities in respect of the services. Any condition, warranty, representation or other term concerning the services which might otherwise be implied into or incorporated into these terms and conditions, or any collateral contract, whether by statute, common law or otherwise, is hereby excluded. Neither party shall have any remedy in respect of any untrue statement made to it upon which it relied in entering into these terms and conditions (unless such untrue statement was made fraudulently) and each party's only remedy shall be for breach of contract as provided in these terms and conditions.